I can see including new features in release notes or (at best) as a single pop-up when a new version of clipper is installed. You don't get to decide what someone else thinks of your product/marketing decisions.Ĭonsider giving your most vocal users what they want, which in this case is to pay to use your (generally good) product and be left alone.Īgreed. Understanding *this* is the key to good product development. So even if there are people who go "oh, neat, maybe I should try clipping this page", how often would that need to happen to compensate for those of us who uninstall the the toolbar because we don't need any extra pop-up ads in our web browsers? This isn't the only thread where users have complained about this. I use evernote on three different computers (work, home, laptop) and it might explain why I've seen this popup so much if it triggers the first time I open Amazon/Gmail/PDFs on each browser. * I think the "has user seen this yet" variable doesn't get shared across browsers. But I think you must have triggers for this on several sites right now because I've seen it a lot. * If you alerted for a new feature like this (but with better thought-out text) every once in a blue moon, that might be ok. Most users probably close the box before reading any further. It looks like a user-onboarding/tutorial message, but a totally redundant one because we probably knew the primary purpose of the plugin before installing it. * The first line is "Like this page? save it", to which the user mentally responds "yeah, duh!". Here are three reasons this interaction may not be working the way you imagine:
But maybe don't interrupt us every time you do it. By all means, keep optimizing stuff - making things "just work" is what makes a product great to use. I never ask myself "has evernote been optimized to clip this particular site?". Evernote works well enough most places I use it, so if there was something I wanted to clip, I'd just try clipping it. I don't think most people are seeing the part of the text where it says that this is some sort of new feature. Half of us thought its recurrence was a bug, the other half thought it was spammy. Well, in your user's opinions, it's an annoying popup.
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